From “anyone free tonight?” to a pro at your door.
Checkout shows the full price, the 8% service fee and the cancellation policy before you pay.
Step 1
Find a pro nearby
Open the map and browse by category. Sort by nearby, top-rated or best price. Every pro has passed an ID check, and their profile shows their work, reviews and prices.
Your recent searches are saved, so finding the same pro again is quick.
Step 2
Pick a time, add extras, pay
Open times come from the pro's calendar. Choose your service, add extras (beard, hot towel, edge-up), pick where (your place, their shop, your office or a Groom Station) and pay.
The service fee, any deposit and the cancellation policy are on the checkout screen before you pay. Use Apple Pay or a saved card.
Step 3
Track them on the way
You get a push when they accept. Once they head out, the map shows where they are and when they'll arrive. Chat in the app if you need to redirect them.
Tap Share this appointment to send a friend your pro's name and appointment time. Get emergency help is on the same screen.
Step 4
Get the cut. Tip if you want.
Your pro taps Completed when they're done. You paid when you booked, so there's nothing else to settle. Tip from the same screen; 100% of it goes to your pro.
Your itemized receipt is in your booking history. Leave a review there, or tap Rebook to book the same service again.
Deposits, cancellations and refunds
Here's what happens to your money in each case.
Deposits
You pay the full price when you book. Some pros set a deposit: the part you don't get back if you cancel late or don't show up. Checkout shows it before you pay.
Cancellation
Cancel free up to the cancellation window before your appointment. After that you lose the deposit, or pay a 50% fee if the service has no deposit. The exact window is on the checkout screen.
Refunds
Refunds land on the original card in 3–10 business days. The cancel screen reminds you of this so you're not refreshing your bank app.
Disputes
If something goes wrong, tap Report an issue on the booking. Someone on our team reviews it within one business day and can refund you in full or in part.